13.02.2014 Patient Survey 2014. Please print the Survey and return the completed copy to Reception by 28th February.
04.02.2014 On the afternoon of Tuesday the 11th February, all the doctors will be attending a local training event and as such there will be no GPs available in the health centre for that afternoon only. Emergency medical cover is being provided by the Out of Hours service, via our main Reception Desk , which will be open as normal. All other nurse clinics and the Treatment Room will be operating as usual.
30.01.2014 Patient Newsletter January 2014
21.01.2014 NHS Surrey Heath CCG Stakeholder Meeting - Tuesday 28th January 2014 Your opportunity to have your say and get involved with shaping the future of healthcare in Surrey Heath. Event details HERE - for more information about Surrey Heath Clinical Commissioning Group, please visit the SHCCG website by clincking on the following link: http://www.surreyheathccg.nhs.uk/
18.11.2013 Blood Donations Needed The national Blood Transfusion Service will be visiting the Ash Centre on Friday 13th December. Full details here: Ash Centre Friday 13th December 2013.pdf
16.10.2013 How information about you helps us to provide better care - Important information about how the NHS from Spring 2014 wants to make use of patient data to plan and improve services for all patients. Further information HERE
10.09.2013 Shingles Vaccination Programme - The Department of Health have introduced a new vaccination programme to immunise patients age 70 against Shingles. There is also a 'catch-up' programme this year for those patients aged 79. Therefore over the course of 2013 / 14 patients aged either 70 or 79 as at the 1st September 2013 will be written to inviting them to receive a vaccination to protect them against Shingles. More information about Shingles and the vaccination programme can be found HERE.
10.09.2013 Seasonal Flu Vaccination Programme - Each year the surgery runs specific clinics to offer the Seasonal Flu vaccination to all those 'at risk' patients who meet the criteria and would benefit from the protection that the Seasonal Flu vaccination can provide. For Eligibility criteria please click HERE. Those patients who are eligible should contact the surgery now to book a vaccination appointment.
13.06.2013 Surrey Heath Clinical commissioning Group (SHCCG) - Dr B Whitby-Smith & Partners is one of nine GP practices in the Surrey Heath area belonging to SHCCG. For more information about your local GP Commissioning Group and to find out how you can have your say in the provision of local health services, please visit the SHCCG website HERE or by clicking on the link at the top of this page.
24.05.2013 Contacting the surgery by phone - Patients can now contact the health centre by telephone over the lunchtime period for all enquiries. We hope this will ease some of the pressure on the phone sytem in the afternoon. Please note that same day urgent appointments for the afternoon do not come available until after 2:00 p.m. however patients can still call to book future appointments during this time.
07.05.2013 Mrs Val Marshall retires - Val our Nurse Practitioner retired this week after 24 years service at Ash Vale. Val originally joined the surgery as a Practice Nurse in 1989 but went on to take a degree level Advanced Nurse Practitioner course which enabled her to diagnose and prescribe. Although Val will very much be missed by her colleagues and patients, we are pleased to announce that Mrs Chris Stark will be joining the practice in June in the same role.
02.04.2013 Prescription Charges Increase - Prescription prices increased wef 01.04.13
Each item £7.85 Prepayment certificates; 3 months £29.10 12 months £104.00 For more information about pre-payment
certificates CLICK HERE
26.03.2013 2012/13 Patient survey results and Patient Group report HERE
15.03.2013 Dr Kingston retirement after 24 years service at the health centre Dr Kingston will be retiring at the end of March. Dr Kate Dodson and Dr Clare Lindfield will become GP Partners and we are pleased to announce that Dr Claire Brown will be joining the team of doctors in April. Patients that are currently registered with Dr Kingston will be transferred to Dr Lindfield. We would however remind patients the we oprate an 'open book' system which means, you may choose to see any of our doctors regardless of who you are registered with.
18.01.2013 Due to snow disruption today we are dealing with emergencies only and all routine appointments have had to be rescheduled. We apologise for any inconvenience and very much appreciate your co-operation and understanding.
18.11.2012 A European wide annual event to raise awareness on how to use antibiotics in a responsible way that will help keep them effective for the future. More information is available by clicking HERE.
08.11.2012 - SMS Text Message Appointment Reminders - Patients where we hold a mobile telephone number for them, will now be sent an SMS Text message confirming their appointment and a further text message reminder approximately 48 hours before their actual appointment. Patients may 'opt out' of this service if they wish (please contact a member of our Reception Team).
19.10.2012 - Free Breast Care Educational Event Tuesday 6th November details here: Breast Care Event Invitation 20121019.doc
01.10.2012 - Whooping Cough (Pertusis) Vaccination for Pregnant Women There has been a considerable increase in Pertusis activity in the UK since mid-2011. The Department of Health are therefore encouraging pregnant women to get vaccinated against Whooping cough from week 28 onwards of their pregnancy. Please speak to your midwife or GP if you have any questions or simply contact reception to book an appointment to receive the vaccination. More details here: Whooping Cough vaccination in Pregnancy and here: Pertussis Factsheet Sep 2012.pdf
17.08.2012- GP Commissioning Groups.Surrey Heath Clinical Commissioning Group (SHCCG) - From April 2013 Surrey NHS Primary Care Trust will cease to exist and GP Commissioning Groups will in future have the responsibility and control over health budgets and service provision.
Ash Vale Health Centre has joined with a number of other local GP practices covering the Surrey Heath area and have formed the organisation ' Surrey Heath Clinical Commissioning Group'. More information and the latest patient engagement newsletter can be found here.
16.08.2012- Seasonal Flu Vaccinations We will start our Seasonal Flu vaccination programme from the 2nd week of October. We are planning to run Saturday clinics on both the 13th October and 10th November. Further clinics at other times of the day will be added nearer the time, however, if you wish to book a Saturday appointment now, you may do so by contacting Reception.
13.06.2012- EMIS Access. Please note that the on-line prescription and apppointment booking service has been renamed 'Patient Access' - the links on this site have been amended but you can see a preview here.
27.03.2012- 2011/2012 Patient Reference Group Report available to download here Final vPRG Report AVHC 2011 2012
01.02.2012- Patients may be experiencing problems accessing the EMIS Access site.using the original address of 'www.emisaccess.co.uk' The new address is https://webaccess.emisaccess.co.uk . accessing the old address should re-direct you to the correct site automatically, however, this re-direct does not appear to be working correctly at present. Alternatively, you can access the site using the 'EMIS Access' icon at the top of this page.
25.01.2012 - Join our 'Virtual' Patient Group we are in the process of putting together a 'virtual' Patient Group to seek feedback from patients about the services provided by the Ash Vale Health Centre and to use this as a means of engaging with patients to develop future services - particularly now that GPs will in future have responsibility for commissioning health services, rather than through the Primary Care Trusts. Our experience with having previously ran a face-to-face Patient Group was that it was always very difficult to find enough willing individuals to get involved. Our virtual group will operate through the use of email communication and on-line survey tools. Your personal email address or comments will not be identifiable to anyone else. For more information and details of how to join the group, can be found here: Patient Reference Group